Refund Policy

We want you to be completely satisfied with your purchase from VIN VAULT LTD. If you experience any issues, please contact us at vinvaultltd@outlook.com within 14 days of your order so we can resolve the matter quickly.

Refund eligibility

Refunds may be issued for orders that were not delivered, arrived damaged, or were billed in error. For digital products or subscriptions, refunds are available only if you have not accessed, downloaded, or used the service. Custom or special-order items are non-refundable unless proven faulty.

Process

To request a refund, email us with your order number, payment reference, and a short description of the issue. Once approved, refunds are processed to your original payment method within 5–10 business days, depending on your card issuer.

Contact

VIN VAULT LTD
Company No. 16526004
Office 154489, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom
Email: vinvaultltd@outlook.com